How to keep from getting ripped off when you go to buy car online.
Would you
consider car buying online...or selling one for that matter...over the
Internet?
Where would
you go to buy car online?
Here's some
eye-opening car buying online statistics...
Did you
know that
eBay Motors is
the world's largest online marketplace for all things
automotive and that they have over
12 million shoppers car buying online every month with a vehicle selling every 60
seconds!
eBay
Motors is so big, It's the most visited used car buying online website
on the planet! There are more unique auto shoppers every
month at
eBay Motors than all the other major players, like Cars.com,
AutoTrader.com, and Yahoo Autos combined...let me say it again...that's
COMBINED.
It's a
quick and easy way to expose your vehicles to buyers nationwide...even
worldwide!
Here's
another interesting fact -- 75% of the vehicles sold on eBay Motors are
sold to out-of-state buyers.
So why be
confined to a small local market when buying or selling your
car? It just doesn't make sense.
...Apparently
there are a ton of people who aren't bothered by buying or selling a
vehicle over the Internet.
What
you'll discover within this section is why, and how you can do it too,
while staying safe and protecting yourself from the scamers and
predators out there.
The BIG 4 car buying online
review.
My
advice is to use the below buy car online
websites, as well as
edmonds.com,
kbb.com
(Kelly Blue Book) and jdpower.com, to do
your
research on the value of the car you're looking for, what you should be
paying for it and what the auto industry and consumers say about the
vehicle in the reviews.
Here are
the features I like the best about the big four...
Autotrader.com
- This is a classified listing site. Most of their listings
are
car dealers with a few private owner listings sprinkled in
between. There's very helpful tips on buying new, certified
pre-owned or used cars. Good place to visit to research
seller
asking price or to get retail and invoice pricing.
Cars.com
- This is a classified listing site. Most of their listings
are
car dealers with a few private owner listings sprinkled in
between. It has an awesome shopping advice section,
particularly
the manufacturer's incentive programs, which is most useful when doing
your research on cash back and special financing offered on your new
car.
eBay
Motors -
You already know this...but I'll tell you anyway...this is an auction
site. Their listings are a 50/50 mix of car dealers and
private
party used car sellers.
Here you'll find
a great tips
and advice section that completely describes the car buying online
process for both buyers and sellers of vehicles, and check this
out...in the left column is a "Search Options" section that allows you
to query "Completed Listings".
By using
this handy
feature for the car you want, you now know what others have paid for
the same vehicle...and therefore...what you should be paying also.
Yahoo
Autos
- You can view beautiful photos of the car you like...up to 19 outside
and inside shots organized extremely well for easy, pinpointed, new car
research.
I really like their new car
quick facts
too...just click on the make, model and year your interested in and up
pops the quick facts page where you can see what Cash Back or Special
Financing is available.
A "Total Cost To
Own" calculator is
also available where you can see what it will cost you to own the
vehicle you're looking to buy over a five-year period...and it's based
on your local area.
Another useful
feature is the owner reviews that you can use to determine ownership
satisfaction.
Used car listings for
Yahoo Autos are provided by Autotrader.com.
Side Note:
Here's a link to a great buy car online site I found where you can do a
meta search on
most, if not all, the car sites for the vehicle your looking for on
just one query. It saves you time -- you don't have to visit
each
site and type in the information over and over again each time...click here
to go to the site.
Online
car buying tips for buyers.
The tips
here are primarily for eBay auto auctions, but you can use most of them
for the online classified sites as well.
Once
you know what you should be paying for the car you want by checking out
what others are paying on eBay Motors, you can query the online, car
classified sites with the car specifics and price.
If
you get a hit on your buy car online search criteria and you like the
vehicle, contact the classified listing owner and make an offer.
But read
these important tips first...
Focus on one car.
Choose a make and model, then hit the buy car online market place. It's
easier to make frequent checks on the buy car
online market by
using an
exact model in the search field. Then narrow things down
further
by year -- "from and to", for example: from 2003 to 2004.
Watch the auctions for a while
before bidding. Use the "Watch This Item" feature to track
sales. Search
"Completed Listings" to track final sale prices. This is good
advice before you make a purchase at any car buying online site.
Get familiar with the eBay buyer
tools.
Check the feedback from other buyers regarding the seller. Read
the auction description carefully and request more clarification or
photos by e-mail if necessary.
Some
"experts" recommend you stay away from sellers with no feedback or that
you make sure the individual is rated as a seller, not a
buyer...balony!
For
example...what if I'm a buyer and a seller at the same time, that is to
say, what if I'm in the market for a new car and instead of trading in
my existing car, I want to sell it online and make some money instead
of giving it away (almost) to the new car dealership?
This
may be the first time I've attempted to sell a car online, therefore, I
would have no seller feedback.
This
is a good thing in my estimation; I'd rather buy from a private party
individual with no feedback than a dealer with bookoo (that's a lot)
feedback.
You are typically going to pay
thousands of dollars less buying a used car from a private part vs. a
car dealership.
Call the seller with questions.
If you can't develop a rapport with the seller over the phone, why
would you buy his/her vehicle site unseen? It all starts with
building trust...and if it doesn't feel right over the phone, then it
just ain't right.
Look for low reserve or no
reserve auctions. Reserve price can often be as high as
the car's retail value. Low
reserve should be some where between wholesale (or trade-in value) and
private party price.
Some recommend
looking for "No
Reserve" auctions to bid on, but I don't agree with this because if the
highest bid is below fair market then the seller can cancel the listing
before the auction ends, and eBay policy allows this.
Does the seller allow you an out?
Bid only on car buying online auctions where sellers allow you to
cancel after you
inspect the car. Don't buy car online until you've
had it inspected
first by a mobile vehicle inspection company...especially sight-unseen.
Obtain a vehicle history report.
A vehicle history report can provide useful information, such as who
holds the title to the car and whether the car has been in an accident
reported to authorities. You'll also find out whether the car was ever
reported stolen, salvaged or damaged. Click here
to learn more. Then, go with the best at carfax.com.
Get the car inspected by an
ASE-certified auto mechanic,
if you brought the vehicle at a buy car online auction or through a
private party. Schedule a mobile
vehicle inspection with a professional mechanic or an
auto inspection service that will go to the car if it's not located in
your area.
An auto inspection can
identify hidden
problems and help you avoid a costly mistake. Follow this
link
for tips on how to select the right mobile vehicle inspection service.
However,
keep in mind that an auto inspection isn't a warranty and won't
guarantee a car is free from defects or that the inspector has
identified all existing problems. But do keep in mind that
sometimes, though, an auto inspection will uncover problems not
reflected in the vehicle history report that could cause you to walk
away from the purchase.
So don't
rely solely on the vehicle history report to make your purchase
decision.
Contact
a mobile vehicle inspection service like carchex.com and
arrange for a
mobile vehicle inspection at a nominal cost. Get the seller's
OK
to do this, and then provide the auto inspection service with the
seller's contact information.
Confirm seller's contact
information. Before you send payment, verify the seller's
proper name, full address,
phone number(s), email address, etc. Do a quick background
check;
visit netdetective.com
where for a one-time charge of $29.00 you'll get
3 full years of unlimited searches. Here's what to look for
in a background check services
company.
...So
everything should match up.
Be
wary if the seller is located overseas; my suggestion is if you aren't
in the international auto business or into buying expensive, exotic
foreign cars, then deal only with U.S. sellers. You should be
able to find the vehicle you want state-side.
Pay for the vehicle.
Use PayPal to send a deposit for eBay auctions. Use a
reprutable
escrow service, like escrow.com to protect
yourself against fraud when
paying for a car you purchased at auction or through a private
party.
You can use traditional methods
of payment if you
purchase through an established, brick-and-mortar car dealership you
verified to be legit. Check with the Better Business Bureau.
Get a detailed receipt.
Ask the seller for a receipt that states whether the vehicle is being
sold with a limited warranty or "as is." If it's as-is, then
you
may want to purchase an
extended warranty yourself for protection
against the unseen. Revisit the
Automobile
Warrantysection for
purchase tips. Get title to the
vehicle.
Make sure you know what's required in your state to transfer title to
the vehicle you're buying. You can use an online title
transfer
service, such as that provided by escrow.com who can
handle everything
or revisit the Used
Car Buying section for title transfer tips to do it yourself. Factor in travel or delivery
costs.
Remember, you have to pick up the vehicle. If you're local,
then
it's not a problem. If it's in another state several hundred
miles away, then you also have the option of having it
shipped. Include gas, hotels, food, lost work time, and plane tickets,
etc. in
the cost, if you're picking it up long distance.
Part
of
car buying online from someone halfway accross the U.S. is the
adventure...and the
savings! It's not worth the trip if you're not saving more
money
than it's costing you to obtain the vehicle.
Pick up your car. If
you're going to fly, buy round-trip plane tickets. Round-trip
airfare is often cheaper than a one-way ticket, and it gives you
flexibility if you decide to back out on the purchase.
If
you don't plan on getting the vehicle yourself, arrange for transport
via a reprutable auto
tranport company. Follow this link
for tips
on how to select the right car moving company.
Online
car buying tips for sellers.
Confirm all contact
information.
Be very wary of buyers willing to purchase your car sight-unseen,
especially buyers located overseas. Always verify the buyer's complete
contact information. Secure
payment first. Do not transfer the title until you have
payment in hand or in escrow at the agreed upon price.
Verify that a certified check is
genuine. Before you deposit a certified check, verify
authenticity with the
issuing bank -- not just your bank. Make sure the account contains
sufficient funds and the issuing bank guarantees payment on the
check.
It may take a week or more for
the check to
clear. It hasn't cleared just because your bank has accepted
it
and credited your account.
Beware of overpayment or other
complicated payment schemes. Don't agree to any plan where
the buyer asks to send a check for more
than the sale price and requests that the seller refund the
difference.
And be suspicious of any
buyer who proposes
making payment through a friend, agent or any other third party the
buyer wants to designate.
Protect personal information.
Never
give personal information out via a website, email or over the phone
unless your absolutely have to and you are sure it is safe to do
so.
If you are conducting a transaction
using your credit card on a website make sure it is legitimate first.
Don't
arrive at the site through a link in an email; type the web address
directly in the address bar yourself.
Make
sure your transaction is secure via a secure server; look for a logo
such as Verisign or check that there's a lock icon in the lower right
corner of your screen.
Prepare your car for transport.
Whether the buyer is picking up the vehicle themselves or having it
picked up by a car moving company, prepare the vehicle for its
journey. Check here
for some tips on how and what you need to do.
Internet crime schemes
alert.
Here's
a list of current and ongoing Internet trends and schemes identified by
the Internet Crime Complaint Center along with its description:
Auction
Fraud
Auction
Fraud - Romania
Counterfeit
Cashier's Check
Credit Card
Fraud
Escrow
Services Fraud
Third Party
Receiver of Funds
Look...you
may never be able to protect yourself 100% from getting ripped
off when you buy car online...but you can get close to it if you're
aware, and you use all the
tools available to you to keep from becoming a victim. Get
informed by visiting the sites I've listed below.
...for some
added insurance and peace of mind, visit netdetective.com
and run a background check on anyone.
Learn more
about protecting yourself from Internet crime schemes by visiting these
site links: